Energy Efficiency Assessment Experts

Accelerate’s friendly team are highly experienced and maintain a high level of up-to-date knowledge.

 

We work closely with our clients with expertise across all building types

Residential  Houses | Apartments | Townhouses | Multiple Dwelling Units

Commercial Offices | Hotels | Shops | Showrooms | Warehouses

Community Aged Care Centres | Hospitals Universities | Schools | Childcare Centres

 

We pride ourselves on our expertise and client focused approach, so you achieve the most cost efficient and effective solutions

Let’s talk today
1300 343 470
info@accsa.net.au

We partner with
Home Owners, Builders, Developers, Consultants,
Building Certifiers, Town Planners, Architects and Draftspersons
to deliver energy efficient solutions
that achieve compliance and are good for the environment.

 

 

Meet the Accelerate Team

Michael Young - Manager, Building Energy Assessor

Michael is accredited with ABSA and has 8 years' experience in the Building Energy Efficiency sector. Michael has completed a Certificate IV in NatHERS Assessment and has previously completed a Bachelor of Business Information Management.

Conor Horwood - Building Energy Assessor

Conor is accredited with Design Matters (formerly known as BDAV, Building Designers Association of Victoria) and has 5 years' experience as a Building Energy Efficiency Assessor. Conor has completed a Certificate IV in NatHERS assessment and is also currently completing a Masters of Sustainable Business.

Andy Vo - Building Energy Assessor


Andy has 5 years' experience as a Building Energy Efficiency Assessor and is well versed in Section J Compliance as well as JV3 assessments. Andy has experience in ESD within the commercial sector ranging from aged care, hospitals, universities & shopping centres.

Luke Kalle - Cadet Building Energy Assessor

Luke has almost 3 years' experience in the Building Energy Efficiency sector assisting with all types of assessments. As a Cadet Building Energy Assessor, Luke supports the team in continuing to broaden his experience and deepen his knowledge within the sector.

Eliza Henry - Administration Officer


Eliza recently joined Accelerate and is a positive addition to the team. Eliza has a very friendly personality and looks after administration and enquiries. Eliza has background in hospitality, participates in numerous sports and is looking forward to expanding her skill set within the Building Energy Efficiency sector.

Accelerate can make Building Sustainability and
Energy Efficiency easy for you.
 
Let's talk today.

Accelerate-sustainability---building-energy-efficiency-assessors-3

Client Service Charter


Accelerate
is committed to providing our clients with the highest level of customer assistance across our range of services that we offer.
We recognise that our clients are paramount to our business, and as such we have set the following standards of service so that clients know what to expect from us:

Service Delivery
We will:
• Aim to exceed your expectations;
• Be polite, respectful and helpful;
• Assist in a fair and equitable manner;
• Be accountable and adhere to sound business practices in accordance with relevant legislation;
• Respect and maintain customer confidentiality;

Performance targets
We strive to:
• Answer telephone calls within 3 rings;
• Respond to emails within 24 hours;
• Provide quotations within 24 hours;
• Commence assessments within 2-3 day time-frame.

Service evaluation
We will:
• Constantly monitor and evaluate the delivery of our services;
• Conduct regular performance reviews to ensure KPI’s are being met;
• Encourage staff development to maintain and improve our standards of service.

Feedback
We greatly welcome feedback on our performance both positive and/or negative. Suggestions for improvements or any constructive criticism about our service delivery is vital to us if we are to achieve the objectives outlined in this Charter.

For any comments, compliments or complaints, please email info@accsa.net.au or phone 1300 343 470